Root: Fall and Winter Playmat

Damaged Items:

If your item arrives severely damaged due to shipping, you may request a return within 7 days of delivery. Requests after 7 days will not be accepted.

Unwanted Items:

If you change your mind, you may return your item within 7 days of purchase. A 20% restocking fee and return shipping costs will be deducted from your refund.

Refunds:

Refunds are issued to the original payment method. If it’s no longer valid, we can offer store credit — please let us know in advance.

Important Notes:

• must include the original manufacturer packaging. Returns without it will be rejected and shipped back at your cost.
• not responsible for water damage; contact UPS or USPS directly.
• accepted on trading card games (e.g. Pokémon, Magic, Yugioh, etc.).