Pre-order Policy

Wulf Gaming offers products for sale before they are released, limited to 2 of each item per customer.
Pre-order products must be paid for in full to place an order and reserve the product(s). We use several
different distributors to fill orders and work very hard to fill every order. In the case of allocations or
when we are unable to fill all orders, we will fill orders by the oldest order date first. If you have placed a
pre-order and would like to cancel the pre-order before shipment, contact us and we will refund your
order. If we are unable to fill your order due to allocations or other reasons, we reserve the right to
cancel and refund pre-orders. In this case we will contact you via email to let you know about the
cancellation.

If you place an order that contains both pre-order product and product that has already been released,
we will hold your entire order until all the products are available to ship. If you wish to split your order
into various shipments, we can do this upon request, but additional shipping costs may apply. You can
also place separate orders - 1 order with just pre-order product(s), and 1 order with the in-stock items
you would like to ship now.

Release dates for pre-order products are estimated release dates. These dates change often based on
manufacturer and production delays, shipment delays, and other delays out of our control. We will do
our best to update estimated release dates as we get information, but please be aware that these dates
do change often. Please contact us at support@wulftradingco.com if you have any questions.